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Received an unexpected money request for $300 from an unknown person. Click on Open a dispute for a transaction. Decide on your PayPal link name. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. You, as the recipient has to issue a refund, and the best way to refund is through the "Refund this payment" button within the received payment transactions. 2. Click on the transaction in your paypal account and use the 'refund' option at the bottom of that details page. Hello@sharpiemarkerLet me try and write it how I see these processes in my account, this will be in order from bottom to top. These 3 transactions below are the original transactionsthat were refunded: "User Name" + 147.01 (154.90 - fee of 7.89)Refunded - Money received"User Name" + 147.01 (154.90 - fee of 7.89)Refunded - Money received"User Name" + 147.01 (154.90 - fee of 7.89)Refunded - Money received. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. By browsing this website, you consent to the use of cookies. The best thing to do is forward the email to us at spoof@paypal.com so that we can investigate it further for you and try to prevent these emails from being sent in the future. As before, select the Site.Master file as the master page. Answer: I'm not sure I fully understand your question but there's two way to see this : 1. PayPal is not being helpful at all. Was there a currency conversion when you received the money? Select the Visual C# -> Web templates group on the left. "User Name" - 147.31 (154.90 - Fee reversal 7.59). I tried to report this from my pending transactions, but the resolution centre won't process it. Client Management . I saw a "cancel" button so I clicked that, and I got a message saying PayPal would notify them. Man, I dunno. Once the university's bank provided a reference number for the transaction, PayPal was able to locate the funds. But, rather than credit them to your account, it returned the money to the . Log in and get the code. 2.Click the payment you want to refund. We recommend to refund the funds instead. Click "agree and create". Then hit "Confirm". It is quite frustrating I cannot show you photo evidence. However, this "mistake" may actually be an attempt to scam you out of your hard-earned money. For more information, please see our Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. Scammers use automated systems to make voice calls. You can advise them to do so. If you've received money from someone you don't know on Cash App, Venmo, Zelle, or another payment app, you may have assumed it was sent by accident after all, mistyping a friend's username or email address is easy to do. If you are seeing payments on your PayPal account that shouldn't be there or that you werent due to receive I would advise that you contact us to have these payments investigated. 100, 200, 300, 500 5 - Final step, click on Send Money. If an automated call provides a number and asks you to call back, don't. Only contact PayPal through the Contact page in our Help Center or call PayPal Customer Service at 1-888-221-1161. Might have been an honest mistake or scam but I'd ask paypal. Our team recently came across an email that was reported to us by one of our board members as a potential spearphishing attempt. Thank you and stay safe. They can't refund the payment themselves. Here's how to cancel a pending payment: Go to your PayPal account summary. What does Amazon have to do with Paypal? I hope this shows it more clearly for you. I used open source tools to verify that the name on the account matches the address. Check your PayPal account directly to see if you have received the payment. New comments cannot be posted and votes cannot be cast. Confused ! Freephone from a UK landline or UK mobile number. Email PayPal, and tell them what happened, and ask them to refund the money. PayPal Payment From Unknown Person I unexpectedly received an email about a $500 PayPal payment to me today from someone I don't know. which answers most questions. Confused and a bit annoyed i checked my paypal account (using a trusted link not from the email). PayPal told you what to do, you've opened a ticket, they told you how to handle it, follow their advice. This content may be old or outdated. You'll see this button under your PayPal balance either on the left side of the page (Summary tab) or on the right side of the page (Wallet tab). This is intended to help protect both buyers and sellers. You don't even need to do anything with it. I hope this shows it more clearly for you. It will include a clickable link or button. After getting a response from someone's very apologetic assistant, I refunded it and that was that. Googled the name, came back a Polish bank director. 1999-2023 PayPal, Inc. All rights reserved. Guess I am going to have to wait to hear back from PayPal. Any email sent from PayPal will be address to the name registered to your PayPal account, if anything else shows up then its not from PayPal. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I'm not really sure what I should do about this. Are you saying that the sender is sending you money requests and you pay them to return the money they sent you? There are two ways to report an unauthorized transaction or error: through the Resolution Center or by calling PayPal Customer Service. These limitations may be implemented when we see activity that seems unusual or suspicious. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I just was sent $900 from someone I do not know nor was I expecting any money. I still have 147 sitting in my account. Both the paypal help pages and contact forms were of little help. I'm sure this is some kind of scam, but why on earth would they think I'd just send them the money? Create an account to follow your favorite communities and start taking part in conversations. by VPA (virtual payment address) which is written of transaction particulars. Use the /v2/payments endpoint instead. The user can update the ledger, assigning some of their bitcoin to . Just ignore it all. 3 More answers below Gloria Wilcox Let Your Financial Institution Know Ive just moved your post here as Ive added some information above on spoof emails. Is something else going on? Please note that with the current CoVid-19 crisis that support is very limited at PayPal. Unfortunately, most scammers will accept your payment right away. - Make sure you PayPal is Unverified. and our It makes sending and receiving money from your bank account that little bit easier. You are viewing the PayPal Community Archives. Once the sender has been notified, they can initiate the payment to your account. By browsing this website, you consent to the use of cookies. Or Money Received? Is it possible at this point that the payment that has been sent to me can later be dishonored and removed from my account? I recently made 2 payments using my Paypal account. The request was there. paypal isaware of those emails I think, fraudulant email paypal isaware of those emails I think. Click on the Request tab. The link leads to a fake PayPal site that will ask for the seller's login credentials. Do what paypal says and youll be covered. Anyone can ask someone for money through PayPal. I communicated with PayPal about how to handle this, concerned that it is essentially a bad check style scam. OR Once you send the money, it's real money, your money. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Cookie Notice What are the PayPal fees for receiving money? Do a sweep of your deviceswith a powerful antivirus software. My concern is that will I be charged? We recommend changing your password to something more robust. Same here, same text, but different sender. The Transaction Detail Report gives merchants and processing partners detailed information about each transaction occurring in the account, whether they affect the balance or not. I logged into my account from the PayPal website. With the FNB Tiered Pricing structure you will pay between 0.81% and 1.51% depending on your previous month's transactional value for top-up and withdraw transaction. Really?! You can contact us via the contact us link at the bottom of every page. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I got 1 payment request last month and the second today from the same person that i don't know. Do not. Could anyone advise me or explain what might be going on please? I have todayreceivednotification of 2 payments to my account that I was not expecting, and from unknown sources. Could my account be compromised in some way that's making me get these scam messages? Sometimes people mistakenly enter an incorrect letter or send to wrong email address. Leave the Archive. Payment request received unknown originator, Are you sure you want to cancel this request? Editor, Marcus Herbert. For details, see PayPal Checkout Basic Integration. To do this, they often use deals that are too good to be true, emotional topics, or fake . They want you to send them money and you will get nothing in return and lose out. The PayPal Money Request scam has been around for a while, but occasionally we see an uptick in old tricks, so consider this PSA a friendly reminder. I have mysteriously received payments from people I don't know. The cost for each sale or payment received is 2.9% plus $0.30 USD (volume . This content may be old or outdated. I repeat do not transfer money to a stranger. If you think someone is trying to scam you, this is the place to ask about it. Shortly after that, this person emailed me saying it was an accident and that I should refund them. At the time they asked the bank about the receipt and where it had come from but got no response. Request instead of send scam. If this email was not addressed to your first and last name and if it says something like Dear PayPal Customer/Client/Member, you will not be charged for any payment through your PayPal account. It now appears i have no choice. I've gotten maybe 6 or 7 money requests for fairly small amounts of money, 25 to 60 British pounds (it's always in pounds even though I'm in Canada). PayPal is a payment system, assisting customers in making transactions in a safe and easy way. Post your questions here and have them answered by people who are knowledgeable about all types of scams. I have no idea where this is from or why. ". A bank can always take back the money for various reasons, such as the source of the funds required. Some Tomasz wants 9 euros to cover for shipping costs. I logged into my email this evening and found a strange email from PayPal saying I received a money request. With the payments, there came no request to send it back or any other information / mail. You canjust click "Report A problem" and let PayPal know. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The request will be sent and your friend will get an email. It sounds a lot like the "bad check" scams that I've read about where they ask you to deposit their check and then send them money back. So now, you need to refund this but you only have 147.75, off by 90p: "User Name" + 148.65 (156.62 - Fee 7.97)Money Received. After you do this the original funds will be flagged as unauthorized and you will owe the $500. "It will take, five, 10, 15 years to get back to where we need to be. Also, they told me I would be out the fees when I refund. For your part, if you receive any emails from PayPal, treat them as real, but any response should be done through the official PayPal page. Sender cannot refund back to themselves. The email address and street address are unverfied. Don't respond to any unrequested contact from PayPal directly, because that's probably the next step. Your Business PayPal account allows you to receive money on PayPal, and this money is then stored in a digital wallet, your PayPal balance. @sharpiemarkerHello!Annoyingly they have been a bit weird on the amounts they refunded back to themselves. Hmmmm. Its possible that you received spoof or fake emails. How does that work? Select Send and Request. I received the same message with a different requester name. It also includes overseas regions and territories in the Americas and the Atlantic, Pacific and Indian Oceans, [XII] giving it one of the largest discontiguous exclusive . This content may be old or outdated. Latest MSE News and Guides Once that happens, we'll send you a message letting you know you have money available. Open your PayPal account Go to the "Request Money" page at the top of the screen Enter the amount of money you want to ask for and the friend's email address to receive money. If friends and family payments were sent, just refund from within the transaction and there would be no fee. i had not done it before as i saw little need and the process looked rather complicated. I would hold onto it for now. Email PayPal, and tell them what happened, and ask them to refund the money. First, log into your PayPal account Second, go to "Activity" Then, click "All Transactions" Next, find and select the payment you are refunding Following click "Issue a refund" Next, enter the amount you are refunding, it will be under "Total Refund Amount" Last, click "Issue Refund" I will let it sit and do nothing. I would put the cash in a savings account so that it is a least useful and kept as reserve in case the amount must be repaid. You can access the money you receive on your PayPal account home page. In other forums i saw both answers "Do not refund!" and "Refund, you don't want anything to do with that". Please help. "Just to let you know, I did not issue these refunds..". Yea def don't fall for the scam. Requesting money IS requesting money as for selling goods and services and there will be a fee. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Keep the money available, but make it clear any reversal needs to be done through PayPal. What should I do? The money is not really in your account and will never clear into your account. This content may be old or outdated. Are you saying that the sender is sending you money requests and you pay them to return the money they sent you? I was unable to verify the email address as being linked to anyone at all. It's a big part of what PayPal does, and it's a. Click " Cancel " under the payment and then " Cancel Payment .". The email was purportedly sent from PayPal, and the purpose of the email was a request for the recipient to send money. Click on the transaction for details on that.) Go to PayPal.me. Keep Updated: Whether it is the PayPal app, mobile, or a system, keep updating it to the latest version. Log into your business account. PayPal is a popular tool for sending and receiving money online. I will forward on the message to you. If somoene want to send a gift that someone must start the process without a request. I am unverified and use my bank debit card to make the payments. They can open a dispute but only the person receiving the money can refund it. It gave no indication of which payment it was (although i have a good idea since the goods bought under one payment has been dispatched). 3. I have no interest in keeping their money, but I want to make sure it's not a scam first. Is this fraud? The original deposit gets reversed once it is discovered to be fraudulent and any money you sent to the scammer will come out of your own personal funds. Find the payment (it should say "pending" and " [user] hasn't accepted yet"). The service is available online and many people can make important and everyday payments through the . You can then choose to: Transfer it to your bank account, or This might be an attempt at that. Its possible that you received spoof or fake emails. It's getting annoying. You can just click "Report A problem" and let PayPal know. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Unless you have claimed the payment, it seems the sender can simply hit the cancel button. 'Request received from*****emailaddress[at]outlook[dot]jp. The report also summarizes total debits and credits for each currency held by . Bottom being the first process, top being the last process that happened: I am left with147.75 and I cannot refund this to any of those transactions. I don't want to be out this money. Just ignore them. Is there the way to block him? Take a chance and add 90p or heck, just refund only147.75 and be done with it. The fake payment scam arises from many different situations (fake job scams, fake payment scams, etc), but the bottom line is always the same, you receive a payment through Paypal/Venmo/Zelle/CashApp (or you are given a bank routing number/account number to pay your credit card from), see the money in your account, and then you use the funds to give money to the scammer (usually through gift cards, Western Union, or cash). 3 - Write your e-mail. Or Money Received? Here's how to refund a payment: 1.Click Activities near the top of the page. Online, offline, email, or postal. The next morning, I received a phone call apparently from the very same number I had used to call my bank, and upon answering the person on the other end of the phone told me that there had been . I alerted Paypal and my bank and my funds were restored. I accidentally did this one time as I made the sender auto-fill in someone I had previously sent money to for paypal. A few years ago some unknown party in the UK pulled $1,000 from my bank account for a Paypal transaction. I suspect this is some sort of scam, so I'm afraid to simply refund the money. If the money was sent as friends/family and you send it back and then they dispute you could end up losing both the refund and the original amount. The message was as follows: I went to PayPal (not by clicking on any of the links in the email) and logged into my account. Let paypal figure it out. Naturally, the platform will have no other choice but to reimburse the full amount. Sender cannot refund back to themselves. I received a messag tonight that reads "would like to be paid through PayPal. They said to go ahead and refund the money, and have opened a dispute. I tried replying to the email to get confirmation but it was sent back as i used the wrong address. Bitcoin (abbreviation: BTC or XBT; sign: ) is a protocol which implements a highly available, public, permanent, and decentralized ledger.In order to add to the ledger, a user must prove they control an entry in the ledger. I am a bot, and this action was performed automatically. They claim in the email that they lent my son money in South Africa and now they want their money back, but the paypal request says "Love you pops I'll explain later im safe tho Kevin let you know wen know safe" (their spelling, not mine). Recently I have received money from an unknown source coming from a bank from another country than mine. Thanks for any help! Leave the Archive. 99,We will deliver it before Christmas. You, as the recipient has to issue a refund, and the best way to refund is through the "Refund this payment" button within the received payment transactions. There's always an accompanying message along the lines of "I love you . If the money is not yours they will take it from you. This content may be old or outdated. I have the exact same payment request, obviously a scam but can't get rid of it or report it. Sometimes people mistakenly enter an incorrect letter or send to wrong email address. I'll send you a copy of transaction. Trying to determine if this is a scam. Product. Click on the transaction in your PayPal account, then click "Refund this payment" so the money will go back to wherever it came from. For the most part, it's safe to use the service and link your accounts to PayPal. How safe is PayPal? The problem is that unless PP has frozen the other account / blocked current logins, the scammer will see it's refunded and can just go on ahead to send it to another victim PP instead. Leave the Archive. Meanwhile, the PayPal user, from a completely different email addy is asking for the money. PayPal Fees for Receiving Money 147.01 andthen whenyou refund, its147.31. Here is a similar case from the perspective of the sender. Overview. Any advice with what to do with this final sum of money would be great. How should I proceed. Have you ever sent stuff to this buyer before or exchanged goods? By browsing this website, you consent to the use of cookies. Press J to jump to the feed. No one here can fix that or offer solutions. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . sevinz2005. Both transactions are showing up as completed, indicating to me that there is no problem. Very odd. You will be asked to return the money but with a dece Continue Reading 5 2 More answers below Chris Kaufmann 3.Click Issue a refund. I guess I will just refund that amount back to him as you suggested and be done with it, just really concerned why all this happened though. Click or tap Transfer Money. The scammer sent you funds from a hacked / stolen method etc. From my own personal experience: someone once mistakenly sent me money because they'd transcribed an email wrong (written out a word that was meant to be abbreviated). hi, i requested mony from someone and it was marked as a buy-and-sell type of thing is there some option i can change? And deal with only verified buyers. Posted on. Any email sent from PayPal will be address to the name registered to your PayPal account, if anything else shows up then its not from PayPal. The fee's again, I am not sure, all I know is that the user sent these payments from two different USA addresses in total so it could be that or they sent it as goods and services. If you ever see money transferred to your PayPal account out of no where, report it to PayPal customer support immediately.