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Little to no explanation and communication. Are any cleaning services offered at Paradisus Playa Del Carmen? Check out local cuisine with modern influences with an ultimate family-friendly vibe. You do get a concierge - effectively someone to text you in the morning about things going on, make some dinner reservations for you, and do a few little fun crafts for the kids. Down here vacationing in Playa del Carmen at the Paradisus La Perla. Comfort and luxury at the Paradisus La Esmeralda. Very nice experience, perfect service with Alejandro at the cappella restaurant. What will the Weather be Like When I Visit? All guests were allowed to use all pools, regardless of whether they were with Nikte, and we had an hour plus long wait every morning for the Lunch Box, which was meant to be a Nikte restaurant initially, but no longer is. Open to all guests, located in Paradisus Playa del Carmen. That said, the lack of that phrase didnt diminish the service level in any way. Paradisus Playa del Carmen is a short 45-minute drive from Cancun International Airport and close to archeological treasures, like Tulum, Chichn Itz and Cob, the resort offers the best in offsite adventures for the whole family. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Playas, arrecifes de coral, albercas de cenotes cristalinos e inspiradoras ruinas mayas te esperan en la cercana Playa del Carmen. Own or manage this property? Add a photo. Adults and children alike will enjoy endless new experiences! This is the version of our website addressed to speakers of English in the United States. Re: Paradisus La Esmeralda - Restaurant Menus 6 years ago Save just email daniel.sanchez.martinez@melia.com He will send you the menus and a reservation form. A place to have a bite while enjoying events, music and a variety of drinks. Increbles y variadas experiencias gastronmicas en sus restaurantes y bares. A sampling of our requests and the turnaround on them: Can we have a bottle of the house cabernet delivered to the room so we can have a drink after dinner at 7pm? RESPONSE: Yes, absolutely! Specially designed to offer superior comfort and greater privacy, our Family Concierge rooms are the perfect setting for the ultimate unique family vacation experience. The Market, Paradisus Esmeralda / The Market menu; . I say this as someone who works in corporate and product branding. We noticed less of this than in the past, and the only thing I can think of to explain it is that its so hard for anyone to find staff and retain right now, and as a result, training is way more complicated. Located next to the main pool, enjoy simple specialties served in an informal setting. Or enjoy some of our exclusive and private Family Concierge facilities together with all the family. It seamlessly blends the resorts unique, modern design with the casual and natural beach vibe. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. A place where the flavors of Mexican culture are perfectly preserved. Comfort and luxury in a very spacious suite. This member has photos of some of the menus. At a fair number of resorts, Paradisus included, a portion of those one BR suites have a swim out option. A space where you can savor the magic that is performed in its kitchens. At this point its important to give a major shout out to our Reserve concierge, Jonathan, who was easily the best concierge weve had in all five of our stays. If youve been following the sargassum issue in the Caribbean in the past six or so years you know whats going on. Simply told us that they could shuttle us back and forth between their properties for a week "with free transfer." Great sushi and eats. Located close to Quinta Avenida and Quinta Alegra Shopping Mall, Paradisus Playa del Carmen - All Inclusive provides a free breakfast buffet, free water park access, and a swim-up bar. Indulge in refreshing tropical cocktails. Yes, you could do these all yourself, and there are resources through the Melia app to do so but having someone with an inside track is invaluable feels like youre being expedited to the head of the line every time. Enjoy a dream stay at the Paradisus Playa del Carmen or Paradisus La Perla (subject to availability). WHATS CHANGED Since it has been five years from our last visit, we have some insight into changes sparked by time and by COVID. That section is the block directly north of the Reserve pool and Reserve lobby. Download Melia application for IOS and Android to reach a better experience on your mobile, 2023. We hope to see you as soon as possible in Playa del Carmen. WEATHER Really quickly, the weather was ridiculously awesome. After, we hit a few other resorts. Guests can enjoy amazing views from our outdoor terrace. COZUMEL: How do I get there on the ferry? Not kidding. He never took it seriously that someone signed out on my daughter's name that wasn't me, and gave me an attitude when I tried to discuss it with him. - See 1,178 traveler reviews, 1,368 candid photos, and great deals for Paradisus La Perla - Adults Only - All Inclusive at Tripadvisor. Welcome to a little corner of paradise. Ubicado en un increble bosque de manglares muy cerca de enormes playas de arena fina y blanca, este resort de lujo todo incluido garantiza una estada verdaderamente nica. For The Reserve and Nikt guests. Olio, Paradisus La Esmeralda / Olio menu; Olio Menu. A world of flavors in every dish. TIA! We also had to wait on a line out the door for breakfast at the buffet. In terms of the resorts, much to our surprise, the food was quite delicious, which was a pleasant surprise. A multicultural street food experience that will take you to Santa Monica and Venice Beach. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Those of you who dont believe climate change is real may be disappointed in these changes, but youll still have plenty of down-home, old-fashioned fun here, so please dont cry in your beer take a shot of mezcal instead and stiffen that upper lip! Dear ShaneAndLisa, Thank you for taking the time to write such a nice and honest review, and for having your holidays in our hotel. Un mundo de sabores en cada platillo. We came here first in 2012, returned in 2013, then 2015, and then 2017. I never had to wait for any kind of drink from him and he was always helpful, cheerful, and seems like just a genuinely good person. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A dining experience for die hard carnivores. . TYPE OF CUISINE: International ATMOSPHERE: Casual HOURS: Breakfast, lunch and dinner DRESS CODE: Resort casual Adults only Exclusive access is reserved for Royal Service guests SUNSET GRILL Paradisus Playa del Carmen is the perfect venue for a spectacular wedding or the most successful meeting, with the best sunsets in the Caribbean. Negligent conditions, irresponsible and aggressive staff, This was our second time staying here, and the quality of everything has deteriorated substantially. Enjoy a glass of wine from an extensive wine list or an exclusive selection of innovative Martinis. He also provided fun games in the rooms for the kids, like a balloon. That is all gone now. IN SUMMARY The Paradisus remains our favorite resort in the Riviera Maya. Paradisus Playa del Carmen is the perfect venue for a spectacular wedding or the most successful meeting, with the best sunsets in the Caribbean. Download Melia application for IOS and Android to reach a better experience on your mobile, 2023. With popular music and shows for the whole family, this open-air bar offers a picture-postcard view of the ocean through the mangrove forest. Enjoy a delicious meal at any time of day in our international buffet with show cooking. Our visit was started off with out personal concierge, Eduardo Gamboa - which is a part of the Nikte experience and he was amazing. Comfort food devotee? Proceed to the restaurant's website. Originally, Jonathan made dinner reservations for us for all four nights with some of our choices, among them a teppanyaki table at Bana. RESTAURANTS This is still some of the best food weve encountered at a resort in its class. Dining Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11 AM. For persons who like to enjoy an exquisite cup of coffee. The water park was a blast, my kids went down all the rides, and they had pools for kids, toddlers and even shallow pools for the little ones - catered to all ages. Paradisus Playa Del Carmen, Playa del Carmen: 14.275 Lihat ulasan wisatawan, 12.462 foto asli, dan penawaran menarik untuk Paradisus Playa Del Carmen, yang diberi peringkat #45 dari 337 hotels hotel di Playa del Carmen dan yang diberi peringkat 4,5 dari 5 di Tripadvisor Enjoy Mexican folklore with mariachis, traditional dances and Mayan shows, If you have access to our Royal Service area, you can enjoy exclusive shows and activities, Water sports: snorkelling, jet skiing, kayaking (*), Day trips to Mayan ruins such as Tulum and Chichen Itza (*), Access to the Family Concierge private heated pool for all the family with a swim-up bar and Bali beds, Private beach area with a beach concierge service for everything you might need, Elegant multi-level Family Concierge lounge with air conditioning and sensory harmony for private check-in and check-out, library, Wi-Fi, daily continental breakfast buffet, all-day coffee and drinks, international press and drinks and aperitifs in the afternoon, Luxurious Family Suites with a select range of extra services and facilities specially designed for families. . This restaurant at the Grand Hyatt in Centro celebrates seasonal menus, which revolve around the organic produce, meat, and fresh seafood options the chef has access to daily. From bountiful breakfast buffets to global gourmet restaurants, we guarantee that when you stay at Paradisus Playa del Carmen, you are going to have exceptional dining experiences. Playa del Carmen ; Hotels ; Things to do ; Restaurants ; This restaurant serves breakfast and lunch. Savor a tropical cocktail, a margarita or a refreshing beverage without leaving the water. Again, shout-out to the swim-ups I think I prefer them to the main pools now. The combination of exceptional service, gorgeous grounds incorporated into the existing natural landscape, four-star restaurants with enough variety to make even long stays not become monotonous, plenty of fun for both adults and children, and comparatively reasonable prices make this place a real gem. Savor a variety of sushi dishes as you watch our expert chefs prepare your order. If you dont believe me, Google sargassum Caribbean Brazil to blame amazon runoff nola.com and youll get the skinny on it. We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. THE RESERVE Lets talk about The Reserve. Open to all guests, located in Paradisus Playa del Carmen. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The perfect spot to enjoy Nikt's exclusive perks. As mentioned above, the resort itself is very nice and the amenities that are there are all very good. Reserved for The Reserve guests, open for breakfast and lunch, and open for a la carte dinner for adults only (reservation required). Holding bar for Fuego and Passion restaurants. . Proceed to the restaurant's website Upload menu. #829 of 3927 restaurants in Playa del Carmen . All rights reserved. Set in an spectacular mangrove forest near vast, white-sandy beaches, this all-inclusive luxury resort guarantees a truly unique vacation. Thank goodness I saw their email in my spam or else I may have actually shown up with no place to stay! This was beyond unacceptable and rude. They will enjoy fun adventures, activities, theme parties and life-enriching experiences that they will remember for the rest of their lives. Playa del Carmen Restaurants Things to Do in Playa del Carmen Playa del Carmen Travel Forum Playa del . An elegant suite with direct pool access from the terrace, equipped with all the most exclusive benefits of Nikt. Suite for adults aged 18+. Does anyone have restaurant menus for (ta && ta.queueForLoad ? Ill overlook the subpar experience at Bana family for the unexpectedly awesome new experience at Capella and give the resort credit for creating Bana Family to make everyone happy. Sal Steak Cave. Definitely, we will share your comments with the staff, they will be so happy to read it. This, again, is probably a staffing issue and by no means a must-have. 791m2 of pure relaxation, with a gym and facial and body treatments. We know there are many others out there who have visited this resort multiple times over the years and may be wondering whats changed since COVID, how the resort in doing in general and what the difference between the old Family Concierge and the more recent Reserve status is. Well get into The Reserve in a moment, but the top line there is that you can pretty much expect the same thing you got if you chose Family Concierge a few years ago, with a few notable changes. When visiting a tropical beach destination like Playa del Carmen with kids, spending time on the beach is a must! Exclusive access for adults. A wide range of beverages that will surprise you with new flavors and aromas. Open daily to The Reserve and Nikt guests, adults only. Traditional Italian cuisine and sophisticated table service. Rservez un forfait tout inclus au Paradisus Playa del Carmen Riviera Maya. The modern space offers a sophisticated backdrop and carefully selected menu of magnificently elaborated drinks. Enjoy the best coffee 24 hours a day! With a beachfront location, a beach bar, and beach umbrellas, this property is the perfect place to soak up some sun. When you dine here, you can expect exceptional preparations of the highest quality. redit cards accepted Outdoor seating Wi-Fi Parking Booking Wheelchair accessible. Word has it that there were so many complaints from adults only guests of kids coming over to the adults only side to get to Bana in years past (that was allowed as the one exception to the adults only side) that they decided to create Bana Family to shut them up and offer more teppanyaki tables. Thank you. The resort is located along the Riviera Maya's prestigious Playa del Carmen enclave on Mexico's eastern shore renowned for pristine white sand beaches and turquoise waters, 45 minutes from Cancun International Airport (CUN). Where to have taco drop off for PDC shopping? This was our first time with this new incarnation of Family Concierge, and we knew some of what to expect but werent entirely sure it would be the same experience. Paradisus La Perla - Adults Only - All Inclusive: Relaxation - See 1,180 traveler reviews, 1,368 candid photos, and great deals for Paradisus La Perla - Adults Only - All Inclusive at Tripadvisor. Spend the day catching some rays and recharging your batteries in your terrace hot tub on your terrace with incredible views. Address 5a Avenida, Playa del Carmen, QR, 77710, Mexico Road 100 feet 50 m 2023 Microsoft Corporation Terms Resort Details Dining A la carte and buffet-style dining experience will fulfill the cravings of every guest. The adults-only section of the resort will remain Paradisus La Perla, featuring 393 spacious suites, including 150 The Reserve rooms. ACCESS: Royal Service, Family Concierge and walk in guests. An indoor and outdoor bar on the south side of the resort. Treat yourself to a tasty coconut or tropical cocktail, taking in the chilled Caribbean vibe and typical local snacks. A place designed to ensure parents can choose whether they wish to relax or have fun, safe in the knowledge that the kids are enjoying a vacation they will never forget. Room service was always prompt. Family Concierge at the Paradisus La Esmeralda provides a luxury playground for both adults and children alike. I must say this resort was fantastic and checked all the boxes for our family trip - I would highly recommend it. Whats awesome as an update for us since 2017 is that the Reserve has moved from proprietary digital communications systems like Telcel cell phones given to guests, to the use of Whats App for communication. That said, backed by the strength of Melia, they seem to have figuratively weathered the storm quite well. In Playa del Carmen, ideal for adventures, Our premium rooms come with exclusive perks to delight all guests, Family-friendly restaurants and bars, and adults-only options, 791m2 of pure relaxation, with a gym and facial and body treatments, Splash about in our pools and learn about the local culture through various exciting activities, Large and versatile spaces in an extraordinarily beautiful natural setting. A place where flavors, aromas and a family atmosphere combine to create the most delicious experience. Please see our partners for more details. What are the time limits for check-in and check-out? The Paradisus Playa del Carmen La Perla is all-inclusive, and for adults-only. A variety of aromas and flavours to surprise your taste buds, A full programme of activities, sports, excursions and much more awaits you at Paradisus Playa del Carmen. In 2015 we stayed for two weeks and the entire first week was literally a wash as a massive tropical storm rolled through. The Reserve and Nikt guests can look forward to a complementary dinner during their vacation. Steak - Cave, and Bana Restaurant. A contemporary take on Mexican cocktails, Blue Agave prides itself on its vast offerings of quality spirits and creative riffs incorporating them, Reminiscent of international party destinations, the Gabi Club combines the upscale, modern design of the hotel with the relaxed, pristine feel of the Playa del Carmen beaches. YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer. MAYAN SITES: Tulum, Coba Chichen Itza y mas, SNORKELING: Info for Playa, Puerto Morelos, Cozumel and Akumal. Try an aromatic coffee at Paradisus Playa del Carmen accompanied by cakes, panini and cookies. One thing they have made available are hobie crafts piloted by beach staff that will take you and family out to a very clear area of water near the fences where you can swim around. Adults only. ROOM In recent years, weve chosen swim-up suites for an extra layer of convenience and family togetherness, and because as our daughter entered her teen years, the appeal of her own space/room was more appealing. A trattoria that uses simple ingredients to create top-quality rustic cuisine. and voila COVID, derailing a planned 2020 trip. There were 2 huge tubs, one inside and one on the balcony. We look forward to meeting you again in the near future. Playa del Carmen menu #50 of 5253 places to eat in Playa del Carmen. With such a wide range of activities for children, you can enjoy some time for yourself while the little ones are having a great time. Club enfants 13 restaurants Alterner l'activation du panneau de recherche. (*) Extra charge. The little ones will have more fun than ever before in this amazing tropical-themed water park. The modern, open-air space provides a sophisticated backdrop and a carefully curated menu of well-crafted drinks. Amenity wise, the hotel used to do a lot of different things for kids during the day and early evening hours. We chose this for the first time at the Paradisus. Where to have taxi drop off in PDC/5th Ave? A genuine delight. X*0K[.JR\.v_G7;{EZGYSFK\dmm$*Q&zB4Ha7MY h.#bw;E"`5J2ZjO^E;q"q&EQTMx&ygX;Zbq7IZmS64j*I,[m>Edi!7~Zn}~EeR-itu/8mE/*U~%]B,?TYhYV{/=E$$m,Z-ERk/_[\BnfI%_Lje,;oR9K{ugVM'mRxLbFK-.[V7{h( 6}==ow8MD?\j14>s{~O-_THkIWwZvR[ 2zr/_Kp0tezWP#6{Ju2 i,%6Y]yPpu~z_q6h##$[q&Bw4)_bGZ?, Enjoy a cocktail before or after dinner or combine a beverage with a great conversation at any other time of day. bubble bath, a mouse hunt, and some kids gifts - he was truly amazing! Fast forward to 2022, and we are back! Rated number 39 of 135 hotels in Riviera Maya, Mexico by Canadian travellers. Enjoy the most exciting family holiday in the fantastic rooms and suites at Paradisus Playa del Carmen. Unlimited Vacation Club - Secrets Maroma Beach. Enjoy top quality dishes from a fresh ceviche, a churrasco, or tatakis and dishes where raw fish is the main ingredient. For adults only. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. from $ 333. Looking for some warmth, rest and relaxation after an intense few years, we found everything we needed at Paradisus Playa Del Carmen. Only open to Paradisus La Perlas guests aged 18+. Fun in the Caribbean sun, with swimming pools and water parks for the whole family. See more questions & answers about this hotel from the Tripadvisor community. Thats proactivity at its finest! It was a short walk to the Reserve lobby, and honestly, we didnt really need to do that during our stay. It boasts a lounge with sofa bed, a bedroom, and a private terrace with hot tub. Youll get about 250 square feet more of room in the main area for that. An ideal blend of elegance and stylish amenities. Without a doubt, reviews like yours encourage us to continue working harder and better for our guests experiences at our hotels are always enjoyable and great. Savor different types of sushi and a fusion of flavors while watching live teppanyaki (Hibachi) cooking by our expert chefs. Mainly, the Paradisus is working its way through the tidal wave that has been COVID, and its clear that the challenges the resort industry faces are like many others in the form of staffing challenges, controlling costs without reducing the customer experience, and the like. PARADISUS PLAYA DEL CARMEN, PLAYA DEL CARMEN: Mir 14.275 opiniones y 12.462 fotos de viajeros sobre el PARADISUS PLAYA DEL CARMEN, puntuado en el puesto n.45 de 337 hoteles en PLAYA DEL CARMEN. We would be honored to host you again to continue exceeding your expectations. Wine Spectator Award for Excellence 2019. Comfy beds and soft linens in the bedroom, a decent sized bathroom that could be accessed through either the bedroom or the main room, and a kitchenette area, kitchen sink, circular dining table and chairs and sofa bed. stunning menu of libations. No paid endorsements here these products are gold. Paradisus Playa Del Carmen: Amazing Vacation - Read 14,281 reviews, view 11,302 photos, and find great deals for Paradisus Playa Del Carmen at Tripadvisor Savor the most delicious and refreshing poolside snacks in the southern part of the resort. With a total of 501 rooms, the resort is made up of clusters of two to four-story buildings. The word Nikt comes from the ancient Mayan language, describing a water flower. Most of the challenges Ive described are industry level or beyond not the fault of the Paradisus. Olio, #113 among Playa del Carmen Italian restaurants: 30 reviews by visitors and 15 detailed photos. A Junior Suite with a terrace with views of the garden. In addition, I slipped and fell on more than one occasion and injured my knee badly INDOORS at non-food locations. The octopus and the carpaccio were very good and the tiramisus was amazing. % Frequently mentioned in reviews. It is another example of our service and a chance for us to make your stay even better. Paradisus Playa Del Carmen: Great for Kids and Adults - See 14,284 traveler reviews, 11,302 candid photos, and great deals for Paradisus Playa Del Carmen at Tripadvisor. Read certified reviews for Paradisus Playa Del Carmen on Monarc.ca. We loved the convenience of fruit and veggie cups to go. PARADISUS PLAYA DEL CARMEN, PLAYA DEL CARMEN: Mir 14.274 opiniones y 12.462 fotos de viajeros sobre el PARADISUS PLAYA DEL CARMEN, puntuado en el puesto n.42 de 337 hoteles en PLAYA DEL CARMEN. Habitaciones que te encantarn con un diseo sofisticado y una cuidadosa atencin incluso a los detalles ms pequeos. Looking for best beach in Playa Del Carmen. Los nios tambin disfrutarn de un sinfn de aventuras y participarn en emocionantes juegos y experimentos que despertarn su curiosidad e imaginacin. Splash around in the water park or chill in the YHI Spa with an exclusive massage and treatment or a quiet water ritual. Is parking available at Paradisus Playa Del Carmen? The best time for family time at the Family Concierge at Paradisus La Esmeralda. The staff speaks multiple languages, including English and Spanish. Show More Located in Paradisus Playa del Carmen. Paradisus Playa del Carmen La Perla provides both, with over twenty restaurants and bars shared between its sister resort, Paradisus Playa del Carmen La Esmeralda, to keep visitors fed and happy. Local Restaurants? On the morning of, he noticed that an 8pm reservation for teppanyaki had been cancelled, and he reached out immediately to ask us if wed like the earlier time slot. The location was incredible because there were no occupants of any swim-ups within five rooms of us in either direction, we essentially had a large private pool and wing of the resort to ourselves. A walk through the mangrove forest, Great choice of theme parties: Piata Party, Pirate Party, Kids Pool Party and Talent Night (available depending on the season), Special programme for teenagers: inflatable water equipment, beach volleyball, snorkelling, kayaking and many more activities (available depending on the season), Game Room with video games: PlayStation, Nintendo Wii and Xbox 360, Discover how to make authentic Cuban cigars, We will explain how to prepare all the cocktails on our drinks menu, Massage classes to enjoy with your partner, We will teach you how to prepare beautiful flower arrangements and fruit designs, Extensive and varied evening shows and musical tribute acts. Soft lighting and reddish tones create an elegant vibe. This certifies the companys commitment to social responsibility with regard to its employees, investors, customers, public authorities and society, as well as caring for the environment together. This package is only available for the over 18 crowd. With exclusive wedding packages, spacious and flexible . Features. I saw in another thread that he invited people to PM him for the links. Decorated in reddish and sandy-brown colors, with soft lighting to create a very special vibe. Proceed to the restaurant's website Upload menu.