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Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Let me know if this helps. CenturyLink C4000LG Modem/router? | SmallNetBuilder Forums Make sure the outlet is live. Amazon.com: CENTURYLINK Greenwave C4000XG : Electronics We're here to help! Please note that a phone jack is required to set up CenturyLink internet service in your home. STARTED! The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Next, you'll need to find a good spot for your modem. Related Items. Setting up new service? Continue to the Internet connection Setup. The tech fixed the problem, and the new modem was able to connect to the DSL service. . Residential | Small Business| Enterprise| 2023 CenturyLink. is a good first step to fix many common problems. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. 2023 Brightspeed. Where it is placed can have a huge impact on your wireless performance. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. C4000LG CenturyLink. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. unable to connect HP 2542 wirelessly to C4000lg router/ modem TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? wishful thinking hu. Please try another jack orchat with usfor further help. This means the network is not being detected by your modem. Search for an email containing information about your order confirmation and a link to follow its status. Verified purchase: Yes | Sold by: bluehousesupply . Thats issue I cannot get connected to IP. Personalize the Wi-Fi2. CenturyLink Modem Configuration Our troubleshooting team is standing by. Please note that a phone jack is required to set up CenturyLink internet service in your home. This can often resolve a connection issue. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Go to quick set-up and put in the necessary authentication information as it was stated from the old modem. Page 6 4. Buy The Greenwave C4000LG Modem. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Quality Score 9.8. It should turnsolidBLUEonceit has connected. Also, make sure you have entered the user name and password correctly. All Rights Reserved. Now it's time to get your modem hooked up. Tower modem setup guide. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. You will only meet with utter futility. Click Apply to finish the configuration. . Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Highlight Features & Reviews! CenturyLink Greenwave C4000LG DSL Modem - White for sale online - eBay Your modem'swireless settingscontrol the WiFi network in your home. Press question mark to learn the rest of the keyboard shortcuts. PDF C4000xg User Guide - Fcc Id CenturyLink C4000LG DSL Modem - White 689791146182 | eBay The DSL cord from the modem to the jack shouldnothave a filter. Occasional updates are necessary to add new features and keep the modem's performance at its best. Previous image. This indicates nothing is connected to the modem port. How to Pick the Best CenturyLink-Compatible Routers and Modems - Allconnect Picked up right where the old one left off. C4000XG Modem User Guide | Quantum Fiber - Lumen We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. Jun 10, 2022. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Your line should be activated no later than 7 p.m. on your start date. Not the right kind of modem? Up to 75% less lag time (latency) for gaming and video applications. 2.Reposition your wireless router. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer For the following models: Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. C4000 modem setup | Brightspeed Features of the C4000 (All versions) Secure WiFi compatible. C4000 Modem Setup | CenturyLink Axon C4000BG modem/router for 10, 20, or 40Mbps. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. CenturyLink C4000LG Modem by GreenWave - Walmart.com For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Centurylink C4000xg SetupWhat settings do I need to change on the eero Up and running within a half hour. Cyber Monday 2021 ****h. Start by unpacking the box and identifying the modem, cables, and instruction card. Axon C4000 Modem User Guide | CenturyLink Single LED status light. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. See the detailed instructions and diagrams below. It should turnsolidBLUEonceit has connected. And am looking for information on what the Ethernet lights mean on the back. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. 3. I just upgraded my internet speed to 80mbps. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Try rebooting the modem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. So my question is, can I can send this new modem back and get my money back? Features of the C4000 (All versions) Secure WiFi compatible. Learn more. That's okay. Manage networks (SSIDs) Modem security settings. We've created a series of self-help and install videos to empower you to quickly get connected. This should arrive today. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. People who viewed this item also viewed. Cookie Notice Create an account to follow your favorite communities and start taking part in conversations. Depending on the kind of internet connection you have, you can choose which one to utilize. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. The reset button will reboot the modem if held in for less then 10 seconds. Here are some things to try: If the problem continues, contacttechnical supportfor help. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. If it is Red, please contact CenturyLink Select the AP Mode radio button. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. Works great, easy setup. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. 2023 Q Fiber, LLC. What if all the lights on the modem are off? CenturyLink Greenwave C4000LG DSL Modem - White. If NO, proceed to the next step, "Check for connectivity.". If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Log in to your modem's user interface and navigate to the Wireless Settings menu. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Plug the phone cord into a filter and then into the wall jack. 448 0 obj <>stream endstream endobj 424 0 obj <. The particular jack you are using isn't hooked up or is faulty. Your modem'swireless settingscontrol the WiFi network in your home. best dsl modem wireless router centurylink. . Continue to the Internet connection Setup. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Before finishing the installation procedure, there are a few things you should be aware of. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Wrong modem? If you don't have a jack,chat with usto have one installed. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Unplug everything, wait a few minutes, and plug in again. These lights will flash red and green while the modem is syncing. This can depend on the age of your home. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Works great. Unboxing2. Century link C4000LG Bad Firmware issues. Find on Ebay Customer Reviews. Sentiment Score 9. If needed, you can download the same instructions below. We're here to help! Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. 5. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Please note that a phone jack is required to set up Brightspeed internet service in your home. The C4000LG has the same specifications as theZyxel C4000LZ. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. If in doubt, you may want to wait until 7 p.m. to hook up your modem. Check your service start date, wait till 5 p.m. on that date, then try again. 4. @gsturtle36. 4. Click on the options below for details and step-by-step instructions. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. 3. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . Try plugging the green cord into a different jack. Download the latest firmware for the C4000XG. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. This means your modem is connected to our network and the line is active. Try this: Only the C4000BG and LG/LZ models have a DSL light. Try this: Only the C4000BG and LG/LZ models have a DSL light. For the best results, read the full instructions below before you begin. . Use the new modem. Do not remove or lose your modem sticker, which includes your default admin username and password. These are essential to make sure you get the best phone and internet connection. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How to Back Up Modem Settings | CenturyLink I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Overall Performance: 85%. Works great, easy setup. 5 out of 5 stars. Below are some of the most common questions and issues that customers ask as they install a modem. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. Amazon.com: Customer reviews: CENTURYLINK Greenwave C4000XG This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Firmwareis the software programmed into your modem that makes it run. LIGHT COLOR - DSL internet connection status. For an optimal experience, we recommendupdating your browser. 5. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. The DSL cord from the modem to the jack shouldnothave a filter. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. What is the second port on the back . You can test this by plugging in another electrical device, and/or try another outlet. Standards-based WiFi WPA3 security. No Ethernet port? After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. Standards-based WiFi WPA3 security. All Rights Reserved. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. You can continue to the next stepto compete setup. $69.99. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. If in doubt, you might wish to put off connecting your modem until after 7 o'clock. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. 2023 Brightspeed. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Try the tower modem setup page instead. Look for an email with your order confirmation details and an. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. Plug phone cable (green) into the C4000LG. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. If you have questions we haven't answered, or if you need any additional support with setting up your modem. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. How to Optimize your modem/router for faster internet connection? Make sure the outlet is live. Detailed steps are here: https://www . Filters are not included in your modem kit. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. Use a DSL splitter to plug a phone and a modem into one wall jack. Axon C4000 modem user guide | Brightspeed These lights will flash red and green while the modem is syncing. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. This video is a step-by-step guide of how to setup your modem. Click the quick setup icon to configure the device's Internet access . Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. In-home speeds may differ based on router setup, devices and other factors. In middle of Oct., my internet quit working. Answer (1 of 3): I'm sorry, you've been lied to. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). It should turn. C4000LG CenturyLink Modem by GreenWave - YouTube Service blocking. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Call tech support back and tell them your modem is in a "walled garden" state. 8.8. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. Try this: This can depend on a number of factors. We no longer support this browser. Do you have both internet and home phone service from Brightspeed? 8.5. . We had to replace one of the same models and no issues. Download the CenturyLink app to manage your account and network. CENTURYLINK - Admin Login (Username & Password) - FreeWebTools DSL and power ports on the back of the C4000BG and LG/LZ models. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). If you don't have a jack, chat with us to have one installed. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. These preset credentials cannot be retrieved, and your modem could become unusable without them. Just follow the QuickConnect instructions when you get to step 4. All Rights Reserved. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Theutilities menugives you access to several additional tools to manage and test your modem. CenturyLink Greenwave C4000LG DSL Modem Router | eBay You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. 9.4. xbbd```b``] q:,`YH7T ; Once the light is green, you're connected to the internet and you can get online! Then, while connected to . About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Below are some of the most common questions and issues that customers ask as they install a modem. Editorial Score. Make sure this fits by entering your model number. Visit the. Follow the steps to complete the installation process using QuickConnect. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. CenturyLink Install: How to Quickly Setup Your Modem - YouTube STARTED! Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Windows 10 Will Not Connect to CenturyLink - Microsoft Community WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. I have a CenturyLink C4000LG modem/router. 5. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. View Product. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. We've created a series of self-help and self-install videos to empower you to quickly get connected. This video is a step-by-step guide of how to setup your modem. Local time: 03:30 AM. Products with trusted sustainability certification (s). But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Please try another jack orchat with usfor further help. In this video, we'll show you step-by-step how to install your C4000 Modem. I then went through the 3-step setup for this new modem, but was never able to finish step 3. These preset credentials cannot be retrieved, and your modem could become unusable without them. Learn more about, Need more help? This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Please try another jack orchat with usfor further help. Please note that a phone jack is required to set up Brightspeed internet service in your home. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Climate Pledge Friendly. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? 2017-04-24 10:28 AM. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Now it's time to get your modem hooked up. What else can the USB port on my CenturyLink's provided Zyxel - Quora