There are a few things to try here. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Wireless mode Re: BT Smart Hub 2 manager and Windows 11. Also, what to do if you've forgotten it. Only change it if you're having connection problems with your device. and many others. >, What is the Smart Wireless feature in my BT Hub? Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . If you do have a problem with the Wi-Fi, this may reveal what it is. Your Hub is ready when the light turns steady blue. It's on or it's off. BT Devices Can not access hub manager - 192.168.1.254 (or any. Every device that uses the internet sends its packets of data through specific ports. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Wireless Then fill in the details for your Dynamic DNS service. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. You'll then be able to change these settings: Separate Bands If it isn't blue, see connection troubleshooting below for help with connecting. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. You can edit names and devices anytime you want. It's not an extension socket. Got a BT Business Smart Hub 1? Struggling with your BT router login details? You'll find it on the back of the Hub if you haven't updated it. How can I turn it on and off? Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Have you tried Chrome or another browser. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Click here for more about setting up Full Fibre yourself >. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? >, How do I set up port forwarding on my BT Hub? >, How do I turn wireless on and off on the BT Hub? The Hub Manager is where you can change or view your Hubs settings. on Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Depending on your socket type, you might need to use a filter. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Copyright 2022. Unplug the battery pack from the power supply. Alternatively choose your Hub from the dropdown to find out how to connect. (Make sure youre connected to your home network.). Then prompt your device to connect to the Hub. Set the security level for your Hub's wireless connection -. 15h07. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. They're on the back of your Hub. >, How do I turn off BT Access Control for a device? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If this happens get in touch with us. Press 'Enter'. Click on the title and picture of your Hub to see links to all our help. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . How can I turn it on and off? If all else fails, give BTs Helpdesk a call on 0800 800 150. None - anyone can connect to your wireless network without entering a password. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. 16-08-2022 Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. 16h22. Well help you ease the pain and get you to a solution - fast! How do I change my Smart Hub's wireless settings? 16-08-2022 A steady blue light on the front of the Hub means everything's OK. How can I set up or change the admin password on my BT Hub? The video below shows you how to set up your BT Smart Hub. They're on the back of your Hub. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Sorry not much help really. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Switch off the router and switch it back on again. Then follow these simple instructions: You will be asked to enter a password. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. >, What is the Smart Wireless feature in my BT Hub? Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Web admin interface of the BT Smart Hub 2 router. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How do I connect my device to my BT Hub by Ethernet cable? This site uses Akismet to reduce spam. This table shows the main differences between them. For security reasons you might want to change the admin password for your smart hub manager every now and again. on 3. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? You can re-use your filter and Ethernet cables, so please keep them. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. The BT Mini Hub doesn't support application sharing or port forwarding. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Choose BT Access Control from the options. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Alternatively choose your Hub from the dropdown to find out how to connect. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Follow the instructions that automatically appear on the screen to change your password. Press the Power button on the back of the Hub to turn it on. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. The light on the front will change colours while your Hub sets itself up. how do I find out what download speed I should be getting? >, What is the Wireless mode feature on my BT Smart Hub? BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. >, How do I see which of my BT Hub's wireless bands my device is connected to? And some questions nobody really wanted the answers to. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>.